About SIMS
Quality and Patient Safety
The protocols, checks and measurements that sit behind clinical care — infection control, medication safety, patient identification and outcome review.
Most hospital harm does not come from rare, dramatic events. It comes from ordinary processes that fail quietly: the wrong patient identified, a medication dose miscalculated, a hand not washed, a catheter left in longer than needed, a critical result that reached nobody.
The systems below exist to make those failures visible and rare. They are unglamorous and they are the difference between a safe hospital and an unsafe one.
Core safety programmes
Patient identification
Every admitted patient wears an identity band. Two identifiers are checked before any medication, sample collection, transfusion or procedure.
Surgical safety checklist
A structured sign-in, time-out and sign-out before, during and after every operation, confirming patient, site, procedure, allergies and counts.
Hand hygiene
Alcohol rub at every bedside, hand hygiene at the five WHO moments, and periodic compliance audits with feedback to each unit.
Medication safety
Look-alike and sound-alike drug separation, high-alert medication protocols, double-checking of paediatric and infusion doses, and adverse reaction reporting.
Infection surveillance
Monitoring of ventilator-associated pneumonia, catheter-associated urinary infection, central line infection and surgical site infection, with care bundles for each.
Critical value reporting
Laboratory results outside defined critical limits are telephoned directly to the treating doctor and the communication is documented.
Antibiotic stewardship
Antibiotic resistance is one of the most serious problems in Indian hospitals. Our stewardship programme aims to keep antibiotics working.
- Cultures sent before starting antibiotics wherever the clinical situation allows
- De-escalation from broad-spectrum to targeted therapy once sensitivity is known
- Defined duration for each indication, with review at 48–72 hours
- Restricted access to reserve antibiotics, requiring specialist approval
- Periodic antibiogram review to guide empirical choices
Biomedical waste and environment
- Colour-coded segregation of biomedical waste at the point of generation
- Authorised disposal through a licensed common treatment facility
- Sharps handling protocols and needle-stick injury reporting
- Regular sterilisation validation for the central sterile supply department
- Water and air quality monitoring in operation theatres and intensive care
If you observe something unsafe — a missed hand wash, an unclear medicine, an identity band not checked — tell the nurse in charge or use the feedback form. Reporting is treated as useful information, not as a complaint against an individual.
Not sure which department you need?
Share your symptoms and the appointment desk will route you to the right consultant. For anything sudden or severe, do not wait for a callback — come to the emergency department.